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Your step-by-step guide to prepare for installation

Updated: Nov 2, 2022

Whether you've ordered new carpets, tile, or hardwood floors there are a few critical steps you need to take to prepare for your new flooring. To make things easy, we've created a comprehensive checklist to help you get ready!


1. Confirm Your Product Selection and Sign Agreement

After you have chosen your product, confirm the order and product with a signature. We cannot move forward with your order without your signature.

2. Determine Who is Doing the Heavy Lifting

To avoid surprise costs, don't wait until the last minute to move your furniture! Since our installers set their own fees, it is best to plan to ahead so you know the total cost going in.

If you are unable to move the furniture yourself, you can enlist the help of friends or family, hire professionals with a set fee, or chat with your sales associate for any advice. If planned ahead, the installers may be willing to move an item or two or get you a quote for their additional services.

3. Remove All Breakables From the Space

Pretty straightforward, but also keep in mind the pathway that installers will take to put in your new flooring. Flooring products are heavy and often take multiple people to pivot through doorways and rooms, so make sure to remove breakables from each area they will be working in and walking through.

Take account for glass fixtures, lighting, picture frames on walls, artwork, dishes, as well as rugs or long drapes that can be tripping hazards.

4. Disconnect Electronics and Gas Appliances

If you are replacing the floors or countertops in your kitchen or laundry room, not only will you be moving the large appliances you will also need to make sure they are disconnected. If you're unfamiliar with turning off these appliances reach out to a professional for help.

5. Verify New Floor Height & Remove Doors, Baseboards, &Trim

Make sure to measure the new floor height and double check that you won't need to adjust your door. Significant changes to the height of the flooring may prohibit your door from closing.

If your door will need adjusting and you would like help reach out to your sales associate for advice, if you are satisfied with the height of your flooring and it won't be an issue, simply remove the doors in the project area along with all baseboards and trim.

6. Clean out Closets & Storage Areas

It's easy to forget about the things stashed in closets, but if we are replacing your flooring that include closets we are replacing the flooring in there as well. Clear out all items on the floor, stored above, and stored on racks. The closet should be completely empty so there are no hazards or items in the way.

7. Provide Dust Control

Chances are that you might be replacing your countertops or flooring in one room but not a neighboring one. We will do our best to contain the dust to the room we are working in, but it is always a good idea to have your own plan to avoid dust getting on your personal belongings.

Our advice is to hang and tape down all edges of a large painters plastic sheet to keep the dust to a controlled area. It is also a good idea to clean your current flooring.

8. Verify & Maintain Proper Temperature

Certain flooring types require a specific room temperature. Confirm with your sales contact and be sure to keep that temperature in the room where your new product is going.

9. Secure Pets & Small Children

Installation tools can be dangerous and loud. We wouldn't want to spook your pets or kids nor have them put in any situation in which they have access to items that could cause any harm.

10. Make Your Final Payment

As with any service, be sure you pay your invoice. In all the excitement of new flooring or countertops it can be easy to forget smaller details.


1. Designate A Parking Space

Clearly mark where our work vans and trucks can park and make sure items are cleared from the parking area and the path to the project site. If we don't have access to your building and can't park, no one wins, so make sure neighbors know we will be coming.

2. Be Present

Make sure you are home to let our installers into your building. Preferably the account holder, but it must be an adult over age 18 with the authority to make installation decisions on the account holders behalf.

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