THE BROWN APPROACH

When Jim Brown opened Brown's Interiors back in 1988, he knew that good business starts and ends with being good to you, our customer. Commitment to our customer has been our guiding force for over 30 years, and since many of us have been with the company for decades and some share its namesake, we would say that ethos runs deep.

Our approach is friendly and relaxed, something we pride ourselves on deeply. You can often find us joking and catching up with return clients like friends and can expect that we will welcome you in the same easy going manner. Though we don't take ourselves too seriously, we do take the job and your needs seriously.

We understand the frustrations that can arise during the building or remodeling process, and value our role as your guide and advocate. Through product knowledge, one on one guidance, and up-front price transparency we aim to lift your burdens and take any guesswork out of your flooring, window covering, and countertop projects and help keep you focused on the end goal - your transformed space. 

As fellow humans, we relate to the apprehension about sales-people being... well salesy, and we view ourselves more as people-people. You will always be greeted and offered a helping hand, but we know how to take a hint and let those who prefer to peruse independently, do so without the pressure of a salesperson hovering. We are also always happy to walk someone through our catalog of samples and help for as long as needed. Additionally, since we align with all reputable manufacturers equally, you can trust that the products we suggest are ones we have matched specifically to you. No matter your style, we like to meet you where you are at and are here for any part of the process. 

Letting people into your home and putting the transformation of your space into someone else's hands takes trust, a fact that we do not take lightly. Building trust is how we have come so far since 1988. All of our salesmen have been here since the early days, so you can trust they will see the project through to the finish and that you will have their direct contact should anything arise. Our installers have been successfully installing flooring, countertops, and window coverings to happy clients for years. Timeliness, professionalism, and respect towards you, your home, and your belongings is expected and delivered upon by everyone on our team.